Got a question or comment? Fill out the form below and we'll get back to you shortly, or email us at info@billyvancreamy.com.au 

Interested in working with us? See our current positions below. Award wages and public holiday rates apply across all roles, and we have all kinds of availability (bonus points if you can work some weekends and / or evenings).

Events/Catering

Location

Brunswick (VIC) and Karrinyup (WA) & Beyond!

About Your Role

Casual or Part time, with potential for increased hours over Summer.

A successful applicant will take pride in providing an excellent experience for all customers by doing everything in their power to represent our values (sustainability, quality, community, enjoyment/fun).

While your ability to engage with each customer is limited to a much shorter window than in the shop, you’re still repping the brand and in many cases are the first point of experience for future customers.  

This means bringing knowledge of what makes our product special, providing detailed advice on flavours, dietary questions and being generally kind and friendly to all customers.

When done right, our shops see increased visitors that are coming back to engage with us after having enjoyed themselves at a festival or public event due to your excellent customer service!

Each day is different in event life at BVC. Work at festivals, weddings, markets and everything in between.

  • Play an active role in providing people from all walks of life a product made with much care and the best ingredients going around
  • We really need someone to drive our manual van and help with set up, service and pack down of events, but if you're an amazing person, and you genuinely love BVC, we'd still like you to throw your hat in the ring
  • Some weekend availability is a must!
  • Ability to troubleshoot on the job
  • Attention to detail in order to keep the event setup looking tidy and clean.
  • Staff discount on all of our products plus a free scoop at the end of your shift!

Apply

If any of the above resonates with you, send us an email with your CV, and a cover letter to info@billyvancreamy.com.au 

Hot tip: If your CV or cover letter uses big broad words like Passionate, Dedicated or Hardworking, we'd love to know more, otherwise they're just words and we don't know how they relate to your skillset!

Please also get in touch if you need any further info before applying

Retail Positions

Location

Karrinyup (WA) 

About Your Role

Part time or casual, this is a customer facing role for a human ray of sunshine who wants to get to know our amazing customers.

Some weekend and evening availability required.

This role is perfect for you if you have a high level of EQ and are keen to build rapport with our regulars. You'll be working alone and with others depending on the shift.

You'll thrive in this role if you also have an eagle eye for detail and know when something needs cleaning without being asked.

Our ideal candidate also embodies our store values; community, sustainability, enjoyment and quality. We'd love to hear in your application how these values resonate with your own, show up in your life, or how you feel you could work these into your days at BVC.

We also want you to love our ice cream so you can impart that passion and deep knowledge on every flavour and product to each customer you serve.

The role includes:

  • Open and closing shifts, with some nights until 10:30pm
  • Maintaining store organisation, cleaning and weekly stocktake
  • Re-stocking service areas and maintaining high standards of cleanliness and organisation
  • Making cones and cone batter
  • Chopping chocolate
  • Staff discount on all of our products plus a free scoop at the end of your shift

About Us

Prior experience in a hospitality role is preferred but not necessary for applicants with an outgoing personality and an enthusiasm for customer service.

Apply

If any of the above resonates with you, send us an email with your CV, and a cover letter to info@billyvancreamy.com.au 

We’d love to know: 

  • What attracted you to this position 
  • Your shift availability 
  • A bit about you personally and your skill level 
  • if your CV has buzz words like reliable, enthusiastic or hard working, we'd like examples of how this shows up in your work.

Please also get in touch if you have any questions or need further clarification about this role before applying.